1. Acceptance and Scope
By accessing or using kalpanaconsultants.com (the “Site”), you agree to these Terms of Use. If you do not agree, please do not use the Site. The Site provides information about Kalpana Consulting Services, Inc. (“Kalpana” or “KCS”), its perspectives, publications, services, and ways to contact the company. We may change the Site and these Terms from time to time.
2. Informational Content; No Client Relationship
Material on the Site is provided for general informational and educational purposes. It is not a substitute for advice tailored to a specific organization or circumstance. Browsing the Site, submitting an inquiry, or scheduling a conversation does not create an advisory, consulting, fiduciary, or other professional-client relationship. Any engagement must be governed by a separate written agreement executed by the parties.
3. Intellectual Property
Unless otherwise indicated, the text, illustrations, diagrams, graphics, branding, and other original Site content are owned by KCS or used with permission and are protected by applicable intellectual-property laws. Kalpana Architecture™, Organizational Coherence™, DDACS™, Kalpana Insights™, and other names, marks, and framework descriptions appearing on the Site identify KCS’s proprietary concepts, offerings, or brands as applicable. Use of ™ does not represent a claim of registered trademark status. No rights or licenses to use, implement, reproduce, distribute, modify, sell, or create derivative works from KCS’s proprietary materials are granted merely through access to the Site. You may view and print reasonable portions of public material for personal, noncommercial reference with attribution, without altering ownership notices; other uses require prior written permission.
4. Acceptable Use
You agree not to interfere with Site security or operations; attempt unauthorized access; submit unlawful, misleading, harmful, abusive, or infringing content; impersonate another person; or use automated processes to scrape substantial content, harvest contact details, or disrupt Site availability. We may restrict access or remove submissions where reasonably necessary to protect the Site or comply with law.
5. Inquiries and User Submissions
If you submit an inquiry, you are responsible for providing accurate contact information and for ensuring you have the right to send its contents. Do not submit confidential, proprietary, regulated, or highly sensitive information through the public form. Your submission does not obligate KCS to accept an engagement, respond within a specific period unless separately committed, or treat an unsolicited proposal as confidential. Our Privacy Policy describes how we handle personal information. We may use information you submit for the purpose of evaluating and responding to your inquiry.
6. Books, Products, and Third-Party Services
Books and other offerings linked from the Site may be sold or fulfilled through independent retailers or third-party providers. Their prices, availability, payment processing, delivery, refunds, and transaction terms are governed by the applicable seller. KCS does not process book-sale payments through this website unless expressly stated. Third-party sites, social platforms, scheduling services, and publication services are outside KCS’s direct control; links do not imply endorsement of everything on those sites.
7. Availability, Accuracy, and Changes
We work to keep Site content accurate, but information, publications, links, and service descriptions may change. We do not guarantee uninterrupted availability or that all content will be complete, current, error-free, or suitable for a specific purpose. We may revise or withdraw content at our discretion.
8. Disclaimers and Liability
To the maximum extent permitted by applicable law, the Site and its informational content are provided “as is” and “as available,” without warranties of any kind, express or implied. To the extent permitted by law, KCS is not responsible for indirect, incidental, consequential, or special damages arising from reliance on the Site or inability to use it. Nothing in these Terms excludes liability that cannot lawfully be excluded.
9. Contact and Updates
Questions about these Terms may be submitted through our Contact & Inquiries form. We may revise these Terms, with updates posted on this page and identified by the effective date.